Returns and Exchanges Policy
Thank you for shopping with us! We hope you love your purchase, but if you need to return or exchange an item, we're here to help.
Returns:
- You have [insert number of days, e.g., 3 to 5 days] from the date of delivery to initiate a return.
- Items must be unused, in their original packaging, and with all tags attached.
- To start a return, please contact us at kaysaria.pk@gmail.com or call us at 03707469733.
Exchanges:
- If you wish to exchange an item for a different size or color, please contact us within [insert number of days, e.g., 3 to 5 days] of receiving your order.
- Exchanges are subject to availability. If your requested item is not available, we will issue a refund.
Return Process:
- Contact us to initiate the return process.
- We will provide you with a return authorization and instructions on how to send your item back.
- Once we receive the returned item and verify its condition, we will process your refund or exchange.
Shipping Costs:
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).
- Original shipping costs are non-refundable.
Refunds:
- Refunds will be processed to the original payment method within [insert time frame, e.g., 5-10 business days] after we receive and inspect the returned item.
If you have any questions or need further assistance, feel free to reach out!
Contact Us:
Thank you for choosing us!